• When Should I Receive My Order? plus icon minus icon
  • Our goal is to connect you and your Napoleon Perdis products as soon as possible. Please see below for the usual delivery time frames to your location:  EXPRESS SHIPPING Orders within Australia ord... See more
  • How Do I Track My Order? plus icon minus icon
  • Once your order has been carefully packed and shipped from our warehouse, or prepared at a store, you will receive an email confirming the tracking number and the transport service used to be able ... See more
  • Do Any Products I Order Affect The Delivery Time? plus icon minus icon
  • Yes, certain items considered hazardous materials may affect the delivery time of your order. These include aerosols and alcohol-based products (e.g. pressurised spray cans, brush cleaners, nail po... See more
  • How Much Does Shipping Cost? plus icon minus icon
  • EXPRESS SHIPPINGOrders being delivered within Australia that come to a total of $50 or more will receive free shipping. Orders within Australia that do not qualify for free shipping will be charged... See more
  • Does Napoleon Perdis Ship Internationally? plus icon minus icon
  • Napoleon Perdis ships all over the world! The cost of international shipping will be calculated during checkout, depending on your delivery location. Customs fees are not included in the shipping p... See more